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Customers Options Explained

The Customer Import feature makes it easy to import CSVs to your store. However, there are some general formatting rules to which you must adhere:

  • Each Customer belongs on its own row.
  • The first row must include column headers, this is so the plugin knows where to map the fields.
  • Values must be separated by a delimiter, which is expected to be a comma “,”.

For now we only support a csv as a type of import, when you click Import on the customers page on your admin panel you’ll be asked to choose the source for your import file:

customer import

The information that this files contains also need to follow a certain type of rules:

Column name Description Obligatoriness
Email Your customer e-mail mandatory
Phone Your customer phone number optional
Category This can help to differentiate customers from each other optional
Language Your customer preferred language (e.g.: en, es, pt etc.) optional
Password Set a password for your imported users optional
Accepts Marketing If the customers accepts to receive promotional e-mails. Value needs to be "yes" or "no". optional
Billing country Country of the customer's billing address mandatory only if you want to include a billing address
Billing region Region of the customer's billing address mandatory only if you want to include a billing address
Billing name Name of the customer mandatory only if you want to include a billing address
Billing surname Surname of the customer mandatory only if you want to include a billing address
Billing address Address of the customer's billing address mandatory only if you want to include a billing address
Billing city City of the customer's billing address mandatory only if you want to include a billing address
Billing postal code Postal Code of the customer's billing address mandatory only if you want to include a billing address
Billing Tax Id Tax id of the customer's billing address optional
Shipping country Country of the customer's shipping address mandatory only if you want to include a shipping address
Shipping region Region of the customer's shipping address mandatory only if you want to include a shipping address
Shipping name Name of the customer mandatory only if you want to include a shipping address
Shipping surname Surname of the customer mandatory only if you want to include a shipping address
Shipping address Address of the customer's shipping address mandatory only if you want to include a shipping address
Shipping city City of the customer's shipping address mandatory only if you want to include a shipping address
Shipping postal code Postal Code of the customer's shipping address mandatory only if you want to include a shipping address
Shipping Tax Id Tax id of the customer's shipping address optional

We made available on the import customers modal a template file to ease the creation of your Customer's CSV.