Support Center

How to configure your Google Workspace account

This guide will show you how to configure your Google Workspace account, which offers your business custom professional email, secure video conferencing, shared calendars, online document editing, and much more.

You can have up to 300 users with business editions of Gmail, online documents, Drive storage, Calendar, Meet video conferencing, and other office apps.

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Sign Up for Google Workspace

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Fill out the fields on the Sign Up page with your details:

  • Name

  • Surname

  • Username - Usernames can use letters (a-z), numbers (0-9), dashes (-), underscores (_), apostrophes (‘), and periods (.). As you type in this field, your full email address appears.

  • Domain - Use the drop-down to select a different domain for your email address.

  • Alternate email - An email address you already use.

  • Organization - If you don’t have an organization name, enter your name.

  • Country - Select your country from the drop-down menu.

  • Address

  • Postal code - If your country doesn’t use a postal code, leave this field blank. Check the inbox for the email address (Alternate email) you used to sign up for Google Workspace. Your temporary password will be sent to that email.

  • Create your own password and accept the Terms of Service.

Manage Account

After signing up you’ll be redirected to the Manage Account page. On this page, the customer can see his information in the account details section (that they filled in the sign-up) as well as the users under this account.

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  1. Header

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    • Billing Account button - Still not implemented
    • Add User button - Goes to the add user page
  2. Account Details Section

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    See the two buttons in this Section:

    • Go to Admin Console: Opens a new tab in the Google Partner Sales Console corresponding to the customer’s account where you can:

      • Accept Google’s terms of service

      • Change your primary domain

      • Create email aliases

      • Enable reseller and API access

      • Set your user’s profile photo

      • Verify your domain

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    • Edit account details: Opens the edit customer page with the fields already filled with the customer information that is displayed in the account details.
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  3. Users Section: Displays the users that the account has

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  • Each user has:

    • Name = First name + Last name
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    • Email = Username + domain
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    • If they is admin or not
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    • Status = Active / Suspend
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    • Action Menu
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You can edit the user information, change the user status (suspend or reactivate) and delete a user within this action menu.


Add User

You can add up to 300 users to your Google Workspace account. To add a new user and send an email invitation for your Google Workspace account, follow these instructions.

  1. Click New User.
  2. Fill out this fields:
    • Name

    • Surname

    • Username: The username will be the first part of their email address for their Google Workspace account.

    • Alternative Email: current email address where they’ll receive the invitation and temporary password.

    • Switch the Administrator toggle on to give this user full administrative access.

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Edit User

You can edit an user Name, Surname or username. Access this page through the user actions menu in the users table.

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Edit Account

To edit information about your Google Workspace account go to “Edit” in your Account Details section. This section is similar to the sign up section but the domain and country fields are locked and the remaining fields are already filled with the customer info.

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