Support Center

How to Use the ChipBot App

Operating as an integrated widget, ChipBot provides round-the-clock assistance for frequently asked questions, navigation, and order inquiries. By automating responses to routine inquiries, ChipBot minimizes the demand for live support, ensuring customers obtain necessary information efficiently without interrupting their shopping experience.

  1. On the front page, click “Access ChipBot.”
  2. On the Connect Page, click “Connect with ChipBot.”
  3. You’ll have two options:
    • If you already have a ChipBot account, click “Sign into ChipBot”
    • If you don’t have an account, click “I don’t have a ChipBot account” to create a new one.
  4. Select your store’s domain (e.g., your-store-name.jumpseller.com).
  5. On the next page, you’ll see two options:
    • Control Center (Select this option) – This is where you can enable or disable the ChipBot app for your store.
    • Dashboard – Explore ChipBot’s full features here. Feel free to test them out.
  6. Inside the Control Center, you can:
    • Click “Display ChipBot” to activate it on your storefront.
    • Click “Remove ChipBot” to disable it.

If you have any questions or need assistance while using, please feel free to reach out support@getchipbot.com.

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