Support Center, a division of Tendencys Innovations, focuses on providing our customers with a simple online shipping experience. It offers numerous tools such as shipping rates, delivery times, tracking information, delivery status, multi-carrier shipping, and more.

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How to configure in Jumpseller

  1. To configure in Jumpseller, access the applications section in the Jumpseller admin panel and look for the app. Click on Install App.

  2. Log in with your credentials, or if you don’t have one, create an account through the app.

How to configure the app

  1. Once the app is installed, access the Ecommerce Pro section.

  2. Click on Create your store.

  3. Then, you will be redirected to another page where you will select the e-commerce platform through which you want to integrate with In this case, select Jumpseller.

  4. Enter the name of your store and click Continue.

  5. It is important to be logged in Jumpseller: in the admin panel, you will see the following message. Click on Yes, Authorize.

  6. Next, click on Continue.

  7. Verify if the email address is correct: it should be the same as the one you use for your Jumpseller account. Click on Use This Account.

  8. Once again, click on Continue.

  9. With your account, enter the password and click on Continue.

  10. Fill in the origin address and click on Save to my address.

  11. And your online store is ready: properly integrated with the app.

Frequently Asked Questions

What is and what is it used for? is a technology company dedicated to logistics automation. Its main value is to provide excellent support to Jumpseller clients (just one WhatsApp message away). Additionally, they offer a package collection service without a minimum shipment requirement.

It functions as a logistics aggregator, giving merchants the ability to:

  • Provide shipping quotes with preferential rates
  • Offer national and international shipping
  • Create bulk labels
  • Access a logistics consultant just one WhatsApp message away.

How to access the personalized advisor from

Through a scheduled meeting using the following link:

Through WhatsApp:

What are the costs? And the rates?

The prices vary depending on the geographical zone of shipping and the final destination, as well as the choice of the carrier.

Who developed the app? How does the support work?

The app was developed by the Tendencys Group. Support is provided through the creation of a ticket:

  • On the homepage, in the upper right corner, there is a question mark icon (?), click on it.
  • Click on “Create/View ticket”.
  • Click on “+ New ticket”.

Who should use this app?

Any online business, regardless of size, that is involved in buying and selling physical products. As an aggregator, it can adapt to any type of business. It is possible to offer FedEx service for international shipments to any part of the world (except Colombia and Chile due to internal reasons).

If you have any questions about this or other topics, do not hesitate to contact Envia directly at:

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